Returns & Exchanges

At kobobooks, we want you to love your new style, but if you are not completely satisfied, you can return your unworn items within 30 days of delivery. All returned apparel must include original tags and be in its original packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original garment bags and include the printed packing slip to ensure fast processing at our warehouse.

3

Ship It Back

Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing